Terms and Conditions
Last updated September 22, 2023
These terms and conditions govern your use of the London Hypnotherapy website, available at https://londonhypnotherapy.me.uk/ and Service bookings via Calendly. By using this website, you accept these terms and conditions in full.
Questions or concerns? Reviewing these Terms and Conditions will provide clarity regarding your rights and options. Should you find any disagreement with the stipulations or practices detailed, I kindly request that you abstain from utilising my Services. For any queries or matters of concern, please direct your communications to info@hypnotherapylondon.me.uk.
Table of Contents
1. Services
2. Data Collection & Storage
- Service Appointment Bookings: I use Calendly for booking appointments, and when you book, your first and last names, email address, telephone number, and appointment details are collected through Calendly https://calendly.com/. This data is stored securely, and you can learn more about Calendly’s policies on their website.
- Contact Forms: Contact forms on the website also collect your name, email, phone, and message.
- Blog Comments: Website visitors can leave blog comments, which collect their email addresses and names.
- We place the utmost importance on the security and privacy of your personal data. We employ a leading security solution, to safeguard our website from potential threats. This sophisticated system provides comprehensive protection mechanisms, including a firewall, real-time monitoring, and malware scanning. By adopting these measures, we ensure that the confidential information you share with us remains secure and is protected from unauthorised access or breaches. The safety of your data is of paramount importance to us, and we are dedicated to using the best tools and practices to protect it.
3. Policies
4. Appointments and Payments
- Client Cancellations: In the event that you decide to cancel your Hypnotherapy Consultation or Hypnotherapy Session within 48 hours of the scheduled date and time, a fee corresponding to the specific service will be charged.
- Practitioner Cancellations: In the unlikely event that I need to cancel your consultation or session within 24 hours of the scheduled time, you will be entitled to one additional session free of charge. This additional session must be scheduled within one month of the original session date.
- Discovery Call Cancellations: Discovery calls can be canceled at no cost to you. If your plans change or you wish to reschedule, please kindly inform us by sending an email to info@londonhypnotherapy.me.uk.
- Refund Policy: Details of my refund policy will be provided to you prior to the commencement of our sessions.
5. Engagement with Minors
While my services primarily target adults (18+), I acknowledge the possibility of minors accessing my website. If I am contacted by or become aware of a user under 18, I will request verifiable parental or guardian consent before proceeding with professional engagement.
6. Conduct Expectations
Clients are expected to attend therapy sessions free from the influence of alcohol or drugs and maintain respectful behavior during sessions, refraining from verbal abuse or disruptive conduct.
7. Medical Disclaimer
I strongly advise clients to consult a medical professional to rule out any underlying physical causes before seeking hypnotherapy services.
Conclusion
Reading these Terms and Conditions will provide clarity on your rights and choices when using my services. If you do not agree with my policies and practices, please refrain from using my Services. If you have any questions or concerns, please contact me at info@hypnotherapylondon.me.uk.
